Privacy Policy

Effective date: October 6, 2026

At APHRODAINTY (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop with us, or otherwise interact with the Company. By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this policy, please discontinue the use of our website immediately.

1. Information We Collect

We collect several types of information from and about users of our website, including the following:

1.1 Personal Data Personal Data refers to information that can be used to identify you as an individual. We collect Personal Data directly from you when you voluntarily provide it to us, such as when you make a purchase, contact us, or create an account. The types of Personal Data we may collect include:

• Name
• Shipping and billing address
• Email address
• Telephone number
• Payment information (card payments are processed by HandyPay and MMG payments by Mobile Money Guyana; we never see or store your full card details)
• Any other information you choose to provide

1.2 Non-Personal Data Non-Personal Data refers to information that cannot be used to identify you individually. This includes technical data that we collect automatically when you visit our website, such as:

• IP address
• Browser type and version
• Time zone setting
• Browser plug-in types and versions
• Operating system and platform
• Information about your visit, including the URL, page response times, and errors
• Device identifiers and usage data

We collect Non-Personal Data through cookies, web beacons, and other similar technologies. These include Google Analytics, the Meta (Facebook and Instagram) pixel and Microsoft Clarity, which help us understand how our website is used and measure our advertising. You can block or delete cookies in your browser settings.

2. How We Use Your Information

We use your information, including Personal Data and Non-Personal Data, for the following purposes:

2.1 To Process Transactions We use your Personal Data to fulfill and manage your orders, payments, and deliveries, as well as to send you order confirmations and updates.

2.2 To Provide Customer Support We use your Personal Data to respond to your inquiries, requests, or concerns, and to provide troubleshooting assistance or support related to your purchases or use of our website.

2.3 Communications We use your phone number, WhatsApp number and email address only to contact you about your orders and to answer your questions. We do not send newsletters or marketing messages.

2.4 To Improve Our Website and Services We use Non-Personal Data to analyze how our website is used, identify usage trends, and improve our website’s performance, user experience, and product offerings.

2.5 Legal Obligations We may process your information as necessary to comply with applicable laws, regulations, or legal obligations, or to protect the rights, property, or safety of APHRODAINTY, our customers, or others.

3. How We Share Your Information

We do not sell or rent your Personal Data to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing your orders. These service providers include:

• Payment processors (HandyPay for card payments, Mobile Money Guyana for MMG payments)
• Shipping and logistics providers
• Data analytics providers
• Customer service platforms

These service providers are contractually obligated to protect your Personal Data and use it only as necessary to perform their services for us.

3.2 Legal Disclosures We may disclose your Personal Data if required to do so by law or in response to valid legal processes, such as subpoenas, court orders, or government requests. We may also disclose your information to protect our legal rights or to investigate or take action regarding illegal activities, suspected fraud, or violations of our Terms and Conditions.

3.3 Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our business or assets, your Personal Data may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your Personal Data.

4. Data Security

We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Your Rights

You have certain rights regarding the Personal Data we hold about you, subject to local data protection laws. These rights include:

5.1 Right to Access You have the right to request a copy of the Personal Data we hold about you, as well as information on how that data is processed.

5.2 Right to Rectification You have the right to request corrections to any inaccurate or incomplete Personal Data we hold about you.

5.3 Right to Erasure You have the right to request the deletion of your Personal Data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

5.4 Right to Object You have the right to object to the processing of your Personal Data in certain situations, including where your data is used for direct marketing purposes.

5.5 Right to Withdraw Consent If you have provided your consent to the collection and processing of your Personal Data, you have the right to withdraw that consent at any time. To exercise any of these rights, please contact us using the contact information provided below.

6. Data Retention

We will retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer necessary for these purposes, we will securely delete or anonymize it.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third-party sites before providing any information to them.

8. Children's Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect Personal Data from children. If we become aware that we have inadvertently collected Personal Data from a child under the age of 18 without parental consent, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes to this policy will be posted on this page, with an updated “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions about our Privacy Policy, please contact us at: Email: info@aphrodainty.com Phone/WhatsApp: +592-666-6816